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Care Plan

Maple Care Plans

Maple Care Plans


Flexible, affordable IT services



 

An IT Care Plan is an affordable and flexible way of managing your company's IT systems with no long term commitment. When you purchase an IT Care Plan you get a number of hours of engineer's on-site time.

The type of support offered by the engineers is very flexible making the Care Plan suitable for both large companies, with their own IT departments, and small companies who may have little or no IT skills.

You can use your Care Plan hours in a variety of ways. For example:
  • Hardware Maintenance
  • Adding computers and printers onto the network
  • Resolving problems with Email or Internet Access
  • Software installation
  • Remote support services
  • Proactive network and server management
  • All aspects of Server Administration
Our engineers will initially attempt to resolve your problems remotely. Where a site visit is required you will be asked to sign a customer satisfaction note for the work completed. This ensures that time units are only deducted from your plan for work you have authorised and are fully satisfied with.

You will also be able to check your statement at any time by accessing your password protected area of this website. The statement provides a detailed record of all the work carried out and lets you keep track of how many time units have been used.

Our Care Plans are available in various sizes to suit your organisation. The larger the Care Plan the greater the savings over our normal service rates.

Call us to discuss your requirements TODAY on 024 7669 4489,
or complete our contact form